Terms & Conditions




We reserve the right to modify the website, publish the restructured version and update these Terms and Conditions from time to time. We reserve the right to limit these services at any time and alter or amend delivery times in unique situations. Please check prior to using our site or placing an order, for any changes and that you understand the applicable Terms and Conditions. If you do not agree with any of the reviewed Terms and Conditions please do not order from us or carry on using our website. If you continue to use our website or place subsequent orders then you are approving the new Terms and Conditions. The price of a product is that which is displayed on the website at the time of placing the order (plus a delivery charge).

Your ordered items will be sent to the shipping location provided drivers do not have concerns over any health and safety issues such as a staircase which is too narrow, too high or there is danger of damage to the customer’s property.
 
We are aware that unforeseen circumstances happen and there might be an instance when you can't be there to receive your delivery. If so, don't worry. Just Let us know by 12pm the day before the scheduled delivery. The delivery can be rescheduled free of charge by calling our customer help line on 07507676909.
If in any circumstances the courier service provider confirms a delivery time with yourself and nobody is available at the arranged time, then the goods may be sent back to us and we have the right to charge you for any perishable goods and a return to sender delivery charge of £5.
 
Delivery times cited in our delivery section can vary depending on stock availability and delivery location. Most goods are dispatched to you from our main distribution centre but some items are dispatched directly from our suppliers, which may also affect delivery times and conditions. In all cases, you will be contacted to arrange a suitable delivery date as soon as the item is ready to be dispatched.
 
Within Nuneaton, Leicester, Coventry, Warwick, Rugby and it's environs, order needs to be placed before 9am Monday to Thursday for next day delivery for most UK mainland locations (
Please be aware there may be logistics delay but we aim to deliver within 72Hours). We charge £9.99 for total goods and payment can be done by cash on delivery or by bank transfer. New customers are required to pay a deposit before order can be processed.
 
To know which delivery options are applicable to your area, Call us on: 07951318458 or 07507676909. 

We are committed to protecting your privacy and personal information provided. The information given will only be used lawfully and held with the upmost care and security. Please refer to our Privacy Policy for further information. While we take every care to ensure that the website is available 24 hours a day, we shall not be liable if for any reason the website is unavailable at any time, for any period. All the images on the website are property of ElishaDebby LLP and downloading of any images is prohibited.